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Thank You – From Mackie Opticians

These unprecedented times are challenging for all of us, but we’re seeing increased activity of goodwill in our local community and around the world. It’s helping all to stay positive, so we wanted to give a special mention to those who have gone that extra mile to help us and our patients over the last few weeks.

Thank you to Thea Pharmaceuticals for supplying FREE prescription eye medications, which allows us to treat our patients quicker.

Thank you to Abbeygreen Pharmacy in Lesmahagow, and thank you to Boots Pharmacy in Bothwell for co-ordinating our deliveries.

Thank you to the NHS and D&E Products in Hamilton for getting our PPE equipment to us facilitating patient safety.

Thank you to all of the local GP Surgeries, Pharmacies and Opticians for triaging patents to us, as we have been designated an NHS Emergency Eye Treatment Centre.

And finally, a big THANK YOU to all of our patients for only attending appointments for essential and emergency eyecare, and helping to keep others safe by doing so.

We’re trying to find the positives in the everyday, knowing this won’t last forever, and the kindness shown by others to friends, family, colleagues and strangers is helping to keep spirits high.

We hope you’re all keeping safe and well, thank you for staying home.

New Triage Appointment System

Mackie Opticians have taken the difficult decision to now furlough all support staff.
Please be assured Dr Scott Mackie and Dr Roisin Mackie will still provide emergency, and essential eye care, at both of our Bothwell and Lesmahagow practices respectively.
We look forward to welcoming our support staff back as soon as possible.

What do I need to do if I need eye care?
Patients are requested to phone our Bothwell practice (01698 854858) or our Lesmahagow practice (01555 893929) to be diverted to a triage telephone assessment.
If the symptoms are such that an assessment can be made remotely, advice can be given and a prescription issued for medication if appropriate. If a physical assessment is required, an appointment time will be given so the patient can be seen at our nearest practice.

We hope you’re all keeping safe and well.
The Mackie Eyecare Team.

Mackie Opticians – COVID-19 Practice

COVID-19 – Update Guidance

We realise these might be uncertain times, so we wanted to keep you updated on all we’re doing here at Mackie Opticians to help prevent the spread of Coronavirus and to help protect our patients.

For the majority of our patients, the practices remain open for both routine eye examinations and eye casualty cases. In our patient waiting areas there are tissues available for customers, so if you feel a sneeze or cough coming during your visit with us, please help yourself.  They’ll also be there for use if you need to touch your face.

There is also hand sanitiser gel available for patient use within our practices, and please be assured our staff have access to their own hand sanitiser gel and regularly wash hands between patient visits.
We are also regularly disinfecting our waiting areas with multi-surface spray and we are wiping down any equipment with universal wipes, and using disposable items where possible.
Within our stores, there is public access to a sink where patients will be encouraged to wash their hands and disposable paper towels for drying.

Patients in vulnerable groups and suffering from health issues such as cancer, diabetes, chronic lung disease and/or on immunosuppressive tablets should only attend emergency appointments. We may use disposable gloves when consulting these patients. Elderly patients who are well can be seen for routine appointments at their own discretion. If you have a high temperature or fever, are suffering from a persistent cough or shortness of breath, please do not attend your appointment.

We can post spectacles out to all patients if any widespread ban on people movement comes into force.
If you have questions, or require special assistance then please give us a call on 01698 854858.
You can read the latest NHS advice on the virus, here.