This week at Mackies Opticians we are delighted to be celebrating 25 years of business and customer-focused eyecare.
This is surely something to be celebrated at the best of times but being able to celebrate this despite the uncertainty that COVID-19 has brought upon us all this year, makes it extra special.
Originally founded on 17th July 1995, our first clinic based in Lesmahagow had just one sole staff member. Fast forward now to 2020 and we are proud to have two clinics running – Bothwell being the latter which opened in 1996 and a strong team of 6 staff members, all of whom have our customers wellbeing and comfort as a priority.
Throughout the last 25 years we have continuously set out to provide our customers with quality eye care and enhanced customer service and we estimate we have seen over 75,000 patients since we opened! That’s 150,000 eyes being cared for.
Throughout the COVID-19 pandemic, we have been busy working 6 days a week as an Emergency Eye Treatment Centre for the Lanarkshire area receiving referrals from several health care practitioners including GPs, NHS 24, Hairmyres Hospital and fellow opticians.
We have won several awards over these years which we remain incredibly proud of – including the Macular Society and Scottish Health Awards which are patient nominated. To be nominated for these is an honour and winning them even more so, especially as we endeavour to provide the best care for our patients – keeping treatment and appointments person-centred at all times.
Additionally, we were winners within the Optician awards which are peer-nominated.
At Mackies, we want to be at the forefront of patient care – this means remaining up-to-date and continuing to reflect on our practices and innovating to provide the very best for our patients.
One example of innovation and keeping up to date for our clients is our OCT devices which are available in both clinics. These incredible pieces of equipment allow us to view the eye in 3D, giving a detailed insight into any potential issues – using images taken with this innovative piece of kit, Dr Scott Mackie has gone on to deliver several lectures at annual conferences within the UK, passing on his knowledge to further clinicians.
Looking back on the 25 years, we are filled with pride and excitement, Directors Dr Scott Mackie and Dr Roisin Mackie would like to thank each and every one of our patients for supporting us and we look forward to supporting you by providing you with the best of care, for another 25 years and beyond!
If you need to get in touch with the team, you can do so here.