Patient Update – Mackie Opticians

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NHS Scotland has advised high-street opticians to remain OPEN for the time being, but to restrict visits to ONLY emergency and essential eyecare from today, Monday 23rd March 2020.
Patients are still permitted to collect existing orders of spectacles, contact lenses and medications.
 
Some examples where emergency eyecare could be required are; painful eyes, sudden loss of vision, sudden symptoms such as flashes of light or floaters. Some examples where essential eyecare would be required, is with symptoms such as; irritable eyes, new headaches or loss of vision.
 
We can attend a patient’s home if an emergency or essential eyecare appointment is required, taking with us necessary equipment to prevent the spread of COVID-19 – such as face masks, aprons, gloves and eye protection.
 
Due to this, we have cancelled all patient recall letters for the foreseeable future, and have brought forward a 3 month supply of contact lenses for all of our patients paying direct debit for continuous wear. For patients who are self- isolating, we have also started a service to allow delivery of spectacles, contact lenses or medications direct to your home address.
 
As Mackie Opticians are independent prescribers, we are also in discussions with NHS Lanarkshire to allow access to secondary care patents within their practice. This means they’ll be able treat eye casualties or patients requiring follow up for conditions such as; post cataract surgery, OCT scans for wet macular degeneration and measurement of eye pressure for glaucoma.
 
If you have any concerns about your eyesight, please get in touch and we can triage your care appropriately. We’ll advise you on the severity of your symptoms and provide you with professional advice.
 
– The Mackie Eyecare Team.

Mackie Opticians – COVID-19 Practice

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COVID-19 – Update Guidance

We realise these might be uncertain times, so we wanted to keep you updated on all we’re doing here at Mackie Opticians to help prevent the spread of Coronavirus and to help protect our patients.

For the majority of our patients, the practices remain open for both routine eye examinations and eye casualty cases. In our patient waiting areas there are tissues available for customers, so if you feel a sneeze or cough coming during your visit with us, please help yourself.  They’ll also be there for use if you need to touch your face.

There is also hand sanitiser gel available for patient use within our practices, and please be assured our staff have access to their own hand sanitiser gel and regularly wash hands between patient visits.
We are also regularly disinfecting our waiting areas with multi-surface spray and we are wiping down any equipment with universal wipes, and using disposable items where possible.
Within our stores, there is public access to a sink where patients will be encouraged to wash their hands and disposable paper towels for drying.

Patients in vulnerable groups and suffering from health issues such as cancer, diabetes, chronic lung disease and/or on immunosuppressive tablets should only attend emergency appointments. We may use disposable gloves when consulting these patients. Elderly patients who are well can be seen for routine appointments at their own discretion. If you have a high temperature or fever, are suffering from a persistent cough or shortness of breath, please do not attend your appointment.

We can post spectacles out to all patients if any widespread ban on people movement comes into force.
If you have questions, or require special assistance then please give us a call on 01698 854858.
You can read the latest NHS advice on the virus, here.

March

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With the better weather approaching time to get new shades for those outdoor pursuits. We now stock the new selection of Oakley sunglasses with interchangeable tints for all weather and sport conditions. Or what about a new spring look with the new collection from Stella McCartney now in stock.